The Eye of the Hurricane: Leadership in the Age of COVID-19

For those in leadership positions, the coronavirus crisis is an unprecedented challenge. As we navigate the new normal for ourselves and for our loved ones, we carry the added responsibility of steering our organizations through uncertain times.  In times of crisis the need for leadership comes into sudden, clear focus — and, by the sameRead more ⟶

The Curse of Empathy

We tend to think of empathy as an extremely wonderful trait. It’s what gives us heart and allows us to connect to others in a way that makes giving easy. Not to mention that if we don’t have some empathy towards others — or we lack it completely — we begin to approach narcissistic orRead more ⟶

We Need Empathetic Healthcare Professionals, but Burnout is Harming their Compassion

The experiences we have with doctors and nurses, the people we trust to care for us, can leave a lasting impact, for better or worse. I still remember being seven or eight years old and visiting a doctor who promised me— literally said the word “promise”—that he would not perform a swab on my soreRead more ⟶

This Single Interview Question Changed Satya Nadella’s Life (and Taught Him a Profound Lesson in Empathy)

Brian Smale via Wikimedia Commons Since he took over as CEO of Microsoft, Satya Nadella has led a stunning turnaround. Not only has Microsoft rebuilt its reputation as an innovator, it’s once again battling for first place as the most valuable company in the world. Nadella recently stopped by the Stanford Graduate School of Business to share some major lessonsRead more ⟶

We Assume Narcissists Lack Empathy, but Something Else May Be Going On

We generally assume that narcissistic people lack empathy, and we employ this assumption to account for some of their undesirable behaviors and traits. However, in some circumstances, individuals with a narcissistic personality disorder may display empathy, which can be confusing. Many narcissistic people who seem to lack empathy for other humans in their lives can express enormous compassion forRead more ⟶